Introducing HelloPass

 Your ticket to savings on every ride.
Enjoy exclusive access to affordable mobility solutions tailored to your needs.

SG Starter Plan
90 Day Pass

Usage Limit

90 days

Benefits

Unlimited free rides within one day
First 30 minutes free, exceeding 30 minutes will be charged at standard rates
Applicable only to regular bikes; not valid for family bikes
Does not include costs incurred for parking outside designated zones

Suitable for

Commuters who wish to save big!
SG Ultimate Plan
30 Day Pass

Usage Limit

30 days

Benefits

Unlimited free rides within one day
First 30 minutes free, exceeding 30 minutes will be charged at standard rates
Applicable only to regular bikes; not valid for family bikes
Does not include costs incurred for parking outside designated zones

Suitable for

Commuters who wish to save a bit more on transport fees
SG Premium Plan
7 Day Pass

Usage Limit

7 day

Benefits

Applicable only to regular bikes; not valid for family bikes
First 30 minutes free, exceeding 30 minutes will be charged at standard rates
Does not include costs incurred for parking outside designated zones
Unlimited free rides within one day

Suitable for

Tourists staying for more than 3 days
Commuters with short-term needs
SG Starter Plan
3 Day Pass

Usage Limit

3 day

Benefits

5 free rides within valid period
First 60 minutes free, exceeding 60 minutes will be charged at standard rates
Applicable only to regular bikes; not valid for family bikes
Does not incluede costs incurred for parking outside designated zones

Suitable for

Tourist with a short stay

Our Vehicles

Singapore Riding Vehicles

Introducing HelloPass

 Your ticket to savings on every ride.
Enjoy exclusive access to affordable mobility solutions tailored to your needs.

AU Premium Plan
Winter Pass (Seasonal)

Usage Limit

Benefits

First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Excludes forbidden zone fees
Riding passes are applicable only to regular rides, not valid for group rides
15 free rides within valid period

Suitable for

The sweetest things in winter.
AU Ultimate Plan
30 Day Pass

Usage Limit

30 day

Benefits

First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Excludes forbidden zone fees
Riding passes are applicable only to regular rides, not valid for group rides
15 free rides within valid period

Suitable for

Daily commuters who wish to save more!
AU Premium Plan
3 Day Pass

Usage Limit

3 day

Benefits

5 free rides within valid period
First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Excludes forbidden zone fees
Riding passes are applicable only to regular rides, not valid for group rides

Suitable for

Tourist with a short stay
AU Starter Plan
1 Day Pass

Usage Limit

1 day

Benefits

Unlimited free rides within one day
First 60 minutes free, exceeding 60 minutes will be charged at standard rates
Excludes forbidden zone fees
Riding passes are applicable only to regular rides, not valid for group rides.

Suitable for

First-timers who wish to try out our e-bikes!

Our Vehicles

Australia Riding Vehicles

How to Ride?

01

Download & Register

Download the Helloride App and register a new account.

02

Buy HelloPass

Purchase a HelloPass in the app to enjoy free rides! *T&C apply.

03

Search for Vehicles

Look for nearby vehicles in the app.

04

Unlock to Ride

Scan QR Code on bike and unlock to ride.

04

Unlock to Ride

Scan the QR code on the vehicle to unlock. Check the handbrakes and headlight before riding.

05

Operating Zone

Ride only within the operating zone.

06

Parking and Lock

Look for the "P" spot on the map, end the trip, and scan the QR code at the designated parking

Riding

Here’s everything you need to know to Ride Kind and Park Kind. Let’s get you ready!

Keeping left

Stay on the left side of the road or path while riding.

Give way to pedestrians

Let pedestrians go first, especially on shared paths.

Keep a safe distance

Keep some space between you and others to avoid accidents.

Use designated paths

Stick to cycling paths or shared paths for safer riding.

Use designated paths

Stick to cycling paths or shared paths for safer riding.

Give way to pedestrians

Let pedestrians go first, especially on shared paths.