Download App
Download App
Download App

Introducing HelloPass

Your ticket to savings on every ride.
Enjoy exclusive access to affordable mobility solutions tailored to your needs.

SG-Starter-Plan
Hello 1 Day Pass

Usage Limit

1 day

Details

First 120 minutes free per ride
Please use within 1 day(s)
SG-Premium-Plan
Hello Weekend Pass

Usage Limit

2 day

Details

First 120 minutes free per ride
Please use within 2 day(s)
SG-Starter-Plan
Hello 2-Ride Voucher

Usage Limit

3 days

Details

Support continuous auto deduction
Please use within 3 day(s)
SG-Premium-Plan
Weekly Commuter Pass

Usage Limit

5 days

Details

Support continuous auto deduction
Please use within 5 day(s)
SG Premium Plan
30-Day 10-Ride Pass

Usage Limit

30 Day

Details

Support continuous auto deduction
Please use within 30 day(s)
SG-Starter-Plan
30-Day 20-Ride Pass

Usage Limit

30 Days

Details

Support continuous auto deduction
Please use within 30 day(s)
SG-Starter-Plan
30-Day Unlimited Pass

Usage Limit

30 Day

Details

First 120 minutes free per ride
Please use within 30 day(s)
SG-Starter-Plan
365-Day 30-Ride Pass

Usage Limit

365 day

Details

Support continuous auto deduction
Plase use within 365 day(s)
SG-Premium-Plan
365-Day 60-Ride Pass

Usage Limit

365 day

Details

Support continuous auto deduction
Plase use within 365 day(s)

Our Vehicles

Hong Kong Riding Vehicles

High-Precision Smart Central Control Enhanced precision in
locating, easier to locate and
use. Smart Lock Built-in Bluetooth to provide accurate location tracking Front Light High-definition headlight, safer night riding. Solid Rubber Tires No need for inflation, maintenance-free.
 One account multi-unlock & leader-managed payment, with temporary parking and teammate location sharing Group Ride Pause Ride One-tap temporary bike reservation, time-limit alerts & auto-end ride to avoid extra fees Vehicle-middle-3 Vehicle-middle

Introducing HelloPlus

Unlock more with our premium membership.
Enjoy unlimited rides for 30 days with the first 60 minutes free per ride across all HelloRide bike types, plus exclusive rewards from our lifestyle partners.

Brand_Character_01
✦
NEW Premium Membership
✦
HelloPlus

Unlimited rides for all bikes type.

Benefits

First 60 minutes free on every ride
Ride Regular, Family and Explorer bikes
Unlimited rides for 30 days
Exclusive member rewards from KFC, Freshpod, Ryde, ClassPass and more
Valid for 30 days from purchase
Auto-renews every 30 days. Cancel anytime.

Suitable for

Daily commuters
Weekend explorers
Riders who want the best value

Introducing HelloPass

Your ticket to savings on every ride.
Enjoy exclusive access to affordable mobility solutions tailored to your needs.

SG Starter Plan
90 Day Pass

Usage Limit

90 days

Benefits

Unlimited free rides within one day
Applicable only to regular bikes; not valid for family bikes
First 30 minutes free, exceeding 30 minutes will be charged at standard rates
Does not include costs incurred for parking outside designated zones

Suitable for

Commuters who wish to save big!
SG Ultimate Plan
30 Day Pass

Usage Limit

30 days

Benefits

Unlimited free rides within one day
Applicable only to regular bikes; not valid for family bikes
First 30 minutes free, exceeding 30 minutes will be charged at standard rates
Does not include costs incurred for parking outside designated zones

Suitable for

Commuters who wish to save a bit more on transport fees
SG Premium Plan
7 Day Pass

Usage Limit

7 day

Benefits

Unlimited free rides within one day
Applicable only to regular bikes; not valid for family bikes
First 30 minutes free, exceeding 30 minutes will be charged at standard rates
Does not include costs incurred for parking outside designated zones

Suitable for

Tourists staying for more than 3 days
Commuters with short-term needs
SG Starter Plan
3 Day Pass

Usage Limit

3 day

Benefits

5 free rides within valid period
First 60 minutes free, exceeding 60 minutes will be charged at standard rates
Applicable only to regular bikes; not valid for family bikes
Does not incluede costs incurred for parking outside designated zones

Suitable for

Tourist with a short stay

Our Vehicles

Singapore Riding Vehicles

Sponge Foam Seat Cushion Wide and soft for a more
comfortable ride. Effortless Quick Release Easily adjust seat height with
minimal effort. Hub Lock Integrated electric control lock
structure.
 Anti-Drop Chain System Prevents the chain from falling
off, ensuring a safer ride for
users. OA70 Vehicle-middle-3 Vehicle-middle

Introducing HelloPass

Your ticket to savings on every ride.
Enjoy exclusive access to affordable mobility solutions tailored to your needs.

AU Premium Plan
Winter Pass (Seasonal)

Usage Limit

Benefits

First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Excludes forbidden zone fees
Applicable only to regular bikes; not valid for family bikes
15 free rides within valid period

Suitable for

The sweetest things in winter.
AU Ultimate Plan
30 Day Pass

Usage Limit

30 day

Benefits

First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Excludes forbidden zone fees
Riding passes are applicable only to regular rides, not valid for group rides
15 free rides within valid period

Suitable for

Daily commuters who wish to save more!
AU Premium Plan
3 Day Pass

Usage Limit

3 day

Benefits

5 free rides within valid period
First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Excludes forbidden zone fees
Riding passes are applicable only to regular rides, not valid for group rides

Suitable for

Tourist with a short stay
AU Starter Plan
1 Day Pass

Usage Limit

1 day

Benefits

Unlimited free rides within one day
Excludes forbidden zone fees
First 60 minutes free, exceeding 60 minutes will be charged at standard rates
Riding passes are applicable only to regular rides, not valid for group rides.

Suitable for

First-timers who wish to try out our e-bikes!

Our Vehicles

Australia Riding Vehicles

Replaceable Battery High-performance LG cells, BMS battery management system, safer charging in the battery cabinet.
 Optimal Saddle Height Accommodates users of varying heights (155-190 cm). Hub Lock Integrated electric control lock structure.
 Anti-Drop Chain System Prevents the chain from falling
off, ensuring a safer ride for
users. Vehicle-middle-3 Vehicle-middle

Introducing HelloPass

 Your ticket to savings on every ride.
Enjoy exclusive access to affordable mobility solutions tailored to your needs.

SG Premium Plan
30 Day Pass

Usage Limit

30 days

Benefits

First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Does not include costs incurred for parking outside designated zones
Applicable only to ebikes
20 free rides within valid period

Suitable for

Commuters who wish to save big!
SG Premium Plan
15 Day Pass

Usage Limit

15 days

Benefits

First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Does not incluede costs incurred for parking outside designated zones
Applicable only to ebikes
10 free rides within valid period

Suitable for

Commuters who wish to save a bit more on transport fees
SG Starter Plan
10 Day Pass

Usage Limit

10 days

Benefits

First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Does not include costs incurred for parking outside designated zones
Applicable only to ebikes
7 free rides within valid period

Suitable for

Commuters with short-term needs
SG Starter Plan
5 Day Pass

Usage Limit

5 days

Benefits

First 20 minutes free, exceeding 20 minutes will be charged at standard rates
Does not incluede costs incurred for parking outside designated zones
3 free rides within valid period
Applicable only to ebikes

Suitable for

Tourist with a short stay

Our Vehicles

Malaysia Riding Vehicles

Sponge Foam Seat Cushion Wide and soft for a more
comfortable ride. Effortless Quick Release Easily adjust seat height with
minimal effort. Hub Lock Integrated electric control lock
structure.
 Anti-Drop Chain System Prevents the chain from falling
off, ensuring a safer ride for
users. OA70 Vehicle-middle-3 Vehicle-middle

Coming Soon!

How to Ride?

01

Download & Register

Download the Helloride App and register a new account.

02

Buy HelloPass

Purchase a HelloPass in the app to enjoy free rides! *T&C apply.

03

Search for Vehicles

Look for nearby vehicles in the app.

04

Unlock to Ride

Scan QR Code on bike and unlock to ride.

04

Unlock to Ride

Scan the QR code on the vehicle to unlock. Check the handbrakes and headlight before riding.

05

Operating Zone

Ride only within the operating zone.

06

Parking and Lock

Look for the "P" spot on the map, end the trip, and scan the QR code at the designated parking

Riding

Here’s everything you need to know to Ride Kind and Park Kind. Let’s get you ready!

Keeping left

Stay on the left side of the road or path while riding.

Give way to pedestrians

Let pedestrians go first, especially on shared paths.

Keep a safe distance

Keep some space between you and others to avoid accidents.

Use designated paths

Stick to cycling paths or shared paths for safer riding.

Use designated paths

Stick to cycling paths or shared paths for safer riding.

Give way to pedestrians

Let pedestrians go first, especially on shared paths.