Through this program, we equip you—our Heroes—with the essential skills and knowledge to navigate city streets confidently and responsibly.
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We are committed to the safety of our riders and the communities we serve. Through proactive maintenance, rider education, and cutting-edge safety innovations, we prioritise the well-being of everyone on the road, contributing to safer and more sustainable cities.
We believe that education is key to responsible riding, which is why we actively promote safe and considerate use of our shared e-scooters and e-bikes. Our Hello Safety Heroes program is designed to equip riders with the knowledge and confidence they need to navigate their journeys safely, while also addressing and preventing inappropriate or dangerous behavior.
By riding responsibly and following local guidelines, we can work together to create a safer and more enjoyable micromobility experience for all.
At
We are committed to the safety of our riders and the communities we serve. Through proactive maintenance, rider education, and cutting-edge safety innovations, we prioritise the well-being of everyone on the road, contributing to safer and more sustainable cities.
We believe that education is key to responsible riding, which is why we actively promote safe and considerate use of our shared e-scooters and e-bikes. Our Hello Safety Heroes program is designed to equip riders with the knowledge and confidence they need to navigate their journeys safely, while also addressing and preventing inappropriate or dangerous behavior.
By riding responsibly and following local guidelines, we can work together to create a safer and more enjoyable micromobility experience for all.
At
We are committed to the safety of our riders and the communities we serve. Through proactive maintenance, rider education, and cutting-edge safety innovations, we prioritise the well-being of everyone on the road, contributing to safer and more sustainable cities.
We believe that education is key to responsible riding, which is why we actively promote safe and considerate use of our shared e-scooters and e-bikes. Our Hello Safety Heroes program is designed to equip riders with the knowledge and confidence they need to navigate their journeys safely, while also addressing and preventing inappropriate or dangerous behavior.
By riding responsibly and following local guidelines, we can work together to create a safer and more enjoyable micromobility experience for all.
Ride Smart, Ride Safe
Safety Regulations for Riders
Do not ride under the influence of alcohol or any other substances
Ride with caution at all times
Riders must be 16 years old & above
Keep some space between you and others to avoid accidents.
Follow local traffic rules
Always check your vehicle before riding.
Ride at your own risk
Safety is our top priority, and we strongly encourage all HelloRide riders to wear a helmet on every trip. To make this easier, every HelloRide vehicle comes equipped with a helmet, securely attached using our advanced Helmet Lock system. This ensures riders have access to a helmet whenever they need one, promoting safer journeys for everyone.
Commitment to Safe & Smart Parking
Follow local parking guidelines to keep pathways clear and ensure a safe, accessible space for everyone.
Parking Correctly:
When ending your trip, we ask that you park responsibly, keeping the wider community in mind.
Parking Correctly:
When ending your trip, we ask that you park responsibly, keeping the wider community in mind.
Follow local parking guidelines to ensure a safe and accessible space for everyone.
Use the vehicle stand & confirm it is locked via the app.
Improper parking may result in penalties.
Safety Modules
Leverage digital technology to provide people with more convenient mobility and inclusive local services of higher quality.
